The Silver Line Helpline

According to the National Institute on Aging, the health risks of prolonged isolation are equivalent to smoking 15 cigarettes a day.

Loneliness is a challenging feeling, often hard to acknowledge or discuss, especially for older adults in the UK. It isn’t always obvious—one can be surrounded by people yet still feel isolated if interactions lack meaning and connection.

Everyone needs someone to talk to. Staying connected is essential at any age, especially for those living alone or far from family.

Age UK's Silver Line Helpline is a free, confidential 24-hour telephone service that allows anyone aged 55 or over to exchange a friendly word, access support, or enjoy a long enriching conversation.

The Silver Line Helpline also offers older people:

- information and support

- insight into how to access local groups and services

- a referral to regular friendship calls, a service also run by Age UK

- support for those experiencing abuse and neglect

Our Parsley Box agents love their chats with our customers and it is reassuring to know that when feelings of worry, isolation, frustration or loneliness strike, there is always someone on the end of the phone.

No matter who you are, how your day was or what's going on in your life, you can call The Silver Line Helpline on 0800 4 70 80 90 free, confidential and available every day of the year, at any time.